Free listings
Free listings do not incur a charge.
Monthly subscriptions
You can cancel a monthly subscription from the billing portal in your dashboard. Cancellation normally takes effect at the end of the paid billing period, and premium access remains available until then. Charges for a billing period that has started are generally non-refundable except where required by law.
Lifetime listings
You may request a refund for a lifetime listing within 14 days of purchase. We may refuse or reduce a refund where the premium service has already been substantially used, to the extent permitted by law. A refunded lifetime listing returns to the free tier.
Payment problems
For duplicate charges, incorrect amounts, suspected fraud or service failures, contact us promptly with the account email, club name and transaction date. Do not send complete card details. Approved refunds are returned through Stripe to the original payment method and bank processing times vary.
Mandatory rights
This policy does not limit refund, cancellation or consumer rights that apply under mandatory law in your jurisdiction.
Contact
Send billing requests to [email protected].